System Administration

Silver Support


  • Monthly OS updates and security patches

  • Functionality verification of httpd and mail services to ensure that updates did not break them.

  • Basic Server Monitoring for uptime, httpd and mail

  • Weekly Remote Backup (upto 100GB)

  • Access to remote reboot switch


Gold Support


  • Weekly OS updates and security patches

  • Functionality verification of httpd, mail , sql services to ensure that updates did not break them.

  • Minor script repair if broken by updates

  • Security hardening (firewall rules configuration, IP based access restrictions)

  • Basic IDS

  • 24/7 Server and service monitoring.

  • Notification of both our staff and your key personnel of server/service problems.

  • Daily log analysis

  • System performance monitoring

  • Nightly Remote Backup (upto 100GB)

  • Access to remote reboot switch


Platinum Support


  • OS updates and security patches

  • Functionality verification of httpd, mail ,sql services to ensure that updates did not break them.

  • Script repair if broken by updates

  • Security hardening (firewall rules configuration, IP based access restrictions)

  • Advanced IDS

  • 24/7 Server and service monitoring

  • Notification of both our staff and your key personnel of server/service problems.

  • Daily log analysis

  • System performance monitoring

  • Nightly Remote Backup (upto 100GB)

  • Access to remote reboot switch